Mediation (2020)

1. Conflicts and Issues (the need for satisfaction, conflict situation as a challenging life situation, types of conflicts, causes of conflicts, ways of conflicts solving, conflict as a subject of mediation) 2. Mediation - Introduction (definition of mediation, inspirational sources, philosophical, psychological, sociological, and legal grounds of mediation, relationships in mediation, mediator's position, mediator's role during mediation, legislative anchorage, appropriate and inappropriate cases for mediation, international context) 3. Principles of Mediation (voluntariness, trust and confidentiality, conversion of competition into cooperation, orientation on the future, understanding of differences, alternatives - searching for new opportunities, impartiality, neutrality, freedom of decision-making, assumption of responsibility) 4. Phases of Mediation (agreement on mediation, understanding of problems, formulation of possible solutions, reaching an agreement, implementation of an agreement, ways of ending a mediation, goals of mediation) 5. Constructive Negotiations (focusing on interests or positions, types of interventions, active and passive communication techniques, techniques specific to mediation) 6. Family Mediation 1 (family mediation vs. divorce mediation, participants of family mediation, specifics of family mediation) 7. Family Mediation 2 (principles of family mediation, participation of a child in mediation) 8. Mediation in Criminal Justice 1 (principles of restorative justice, The Probation and Mediation Service of the Czech Republic, goals of mediation in criminal justice) 9. Mediation in Criminal Justice 2 (specifics of mediation in criminal justice, work with apology) 10. Mediation Styles (facilitative vs. evaluative style, solution orientation vs. change orientation) 11. Education in Mediation (education of mediators, The Association of Mediators in the Czech Republic) 12. Ethics in Mediation (ethics in mediation, The Ethical Code of Mediators in the Czech Republic)